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Usability, look and feel: a great interface with a festive atmosphere
The use of color and the overall design give the impression of a real casino, like those normally found in a casino with lotteries and jackpots. The red background and white accents give the platform a festive and gaming atmosphere.

At the top of the screen is a horizontal menu with all the main features, including various game options, a promotions section, and access to the VIP section.

The Bally Casino logo is at the top of the screen and, believe me, you will not miss the “Join” and “Join Now” options at the top right.

When you scroll down the page, you are greeted by a plethora of games, including free games. Each game option has a horizontal section as you scroll down, and you can look at some of the featured games and click on the section to see more.

Clicking on the menu on the left takes you to the FAQ and Help section, but there is no link to download the application. With the exception of this missing component, we are very pleased with both the appearance and functionality.

Payments – add-ons are welcome

Making a deposit is very easy, so we do not expect you to have any problems with payment methods, unless you want to use a payment method that Bally Casino does not currently offer. Unlike our review of BetRivers Social Casino, you will find that Bally Casino is a casino that requires a wide variety of payment methods.

Deposits

Bally Casino offers three deposit options, and the operator recommends using VIP Preferred for the fastest transaction.

Other options are VISA and Mastercard, which can be considered as another option since both are credit/debit card providers. All available payment methods have a minimum deposit limit of $5.00; however, the maximum deposit with VIP Preferred is $5,000.00, but you can deposit up to $10,000.00 with Mastercard and VISA.

Withdrawals

Under withdrawals you will see that the casino cage at Bally’s Atlantic City online casino is another option. Here you can request a withdrawal from your online casino account with a minimum withdrawal limit of $50.00.

VISA and Mastercard cards are not available for withdrawals.

You can use ACH wire transfer as your withdrawal method, and the fastest and most convenient withdrawal method is VIP Preferred.

Customer service: a fantastic variety of contact options
Once you find out where customer service is available, you will find that there are many options to help you with any question you can imagine.

Not only is there an extensive FAQ section that covers everything from payment questions to technical issues and account verification, but there is also a dedicated 24/7 chat with a widget that appears when you access the help page, as well as an always-on e-mail and toll-free number.

This number of ways to get in touch is customer service heaven, and after conducting several reviews of various operators, including our review of Fortune Coins Social Casino, this is definitely one of the best customer service sections we have seen in a while.